Amy VanScoy

Assistant Professor

Library and Information Studies

 546 Baldy Hall
 716-645-1487
 vanscoy@buffalo.edu
  http://www.amyvanscoy.net


Professional thinking
Reference and Information Services
Qualitative Research Methods
Information Uses and Users
Reference and Information Services
Information Services for Diverse Users

Jump to Publications

PhD, Information & Library Science, University of North Carolina at Chapel Hill
MLIS, University of Alabama

VanScoy’s research interests include professional work and practitioner thinking in library and information service, particularly in the area of reference and information services. She is interested in how practitioners’ thoughts, beliefs and values shape their practice. She applies this research to improve reference and information services and professional education for librarianship. Before becoming a faculty member, VanScoy was a reference and instructional services librarian and manager at North Carolina State University Libraries for twelve years. She has extensive teaching experience with both undergraduate and graduate students and looks forward to inspiring students at UB to become the next generation of dynamic and innovative information professionals.



Bossaller, J., Burns, C. S. & VanScoy, A. (2017). Reconceiving time in reference and information services work: A qualitative secondary analysis. Journal of Documentation, 73(1), 2-17.

VanScoy, A. (2016). Making sense of professional work: Metaphors for reference and information service. Library & Information Science Research, 38, 243-249.

VanScoy, A. & Fontana, C. (2016). How reference and information service is studied: Research approaches and methods. Library & Information Science Research, 38(2), 94-100.

VanScoy, A. (2016). Creating the future of reference service. In L.C. Smith & M. Wong (Eds.), Reference and Information Services: An Introduction (5th ed.) (pp. 837-851). Santa Barbara, CA: Libraries Unlimited.

VanScoy, A & Evenstad, S. B. (2015). Interpretative phenomenological analysis for LIS research. Journal of Documentation, 35(4), 272-278.

VanScoy, A. (2013) Fully engaged practice and emotional connection: Aspects of the practitioner experience of reference and information service. Library & Information Science Research, 35(4), 272-278.

VanScoy, A. (2012). Inventing the future by examining traditional and emerging roles for reference librarians. In M.L. Radford (Ed.), Leading the Reference Renaissance: Today's Ideas for Tomorrow's Cutting Edge Services (pp. 79-94). New York: Neal-Schuman.

Oakleaf, M. & VanScoy, A. (2010). Instructional strategies for digital reference: Making an impact on student learning. Reference & User Services Quarterly, 49(4), 384-394.

VanScoy, A. (2010). Reference librarians' personal theories of practice: A new approach to studying reference service. In M.L. Radford, & R.D. Lankes (Eds.), Creating the Reference Renaissance: Current & Future Trends (pp. 115-128). New York: Neal-Schuman.

VanScoy, A., & Oakleaf, M. (2008). Evidence vs. anecdote: Using syllabi to plan curriculum-integrated information literacy instruction. College & Research Libraries, 69(6), 566-575.

Grants

ALA Diversity Research Grant for "Including the Voices of Librarians of Color in Reference and Information Services Research", 2014

Awards

STAR Award for Teaching Excellence (2016)

Jesse H. Shera Award for the Support of Dissertation Research (2011)

Eugene Garfield Doctoral Dissertation Fellowship (2011)

Emerald Research Award (2008)

Selected Presentations

VanScoy, A. & Bright, K. (19 January 2017). Listening to a diverse community to create an inclusive understanding of reference & information service. Association of Library and Information Science Education Annual Conference, Atlanta, GA.

Hicks, D. & VanScoy, A. (18 January 2017). Discourses of expertise in professional competency documents: Communicating across communities. Association of Library and Information Science Education Annual Conference, Atlanta, GA.

VanScoy, A. & Bright, K. (21 September 2016). Racial/ethnic matching in information intermediation. ISIC: The Information Behaviour Conference, Zadar, Croatia.

Bossaller, J., Burns, C. S. & VanScoy, A. (28 May 2016). Advancing research for library and information science with qualitative secondary analysis. 8th International Conference on Qualitative and Quantitative Methods in Libraries, London, UK.

VanScoy, A. & Son, J. W. (25 June 2015). Understanding professionals’ interventions in response to user errors and challenges. Information: Interactions and Impact Conference, Aberdeen, UK.

VanScoy, A. (5 September 2014). Uncertainty in reference and information service. ISIC: The Information Behavior Conference, Leeds, UK.

VanScoy, A. (21 January 2013). “Like being a junkie”: Librarians’ metaphors for reference and information service. Association of Library and Information Science Education Annual Conference, Philadelphia, PA.

Hicks, D. & VanScoy, A. (24 June 2015). Information professionals’ reference and information practices as expertise or skill: An exploratory study. Information: Interactions and Impact Conference, Aberdeen, UK.

VanScoy, A. & Burns, C. S. (3 June 2015). Time in the experience of reference and information services work. 43rd Annual Conference of the Canadian Association of Information Science, Ottawa, Canada.